Mallina corp pty ltd trading as “Smart energy solutions” focuses on helping customers in Victoria and South Australia to reduce energy consumption under VEET scheme and REEPs scheme respectively and primarily focuses on lighting activity. We are associated with third party providers who are accredited to supply and install the energy efficient products under the relevant scheme in different states.
Commitment
At SMART ENERGY SOLUTIONS we know that privacy is important to customers. This privacy policy reflects our respect for your privacy rights and SMART ENERGY SOLUTIONS is committed to ensuring the privacy of all your information.
Disclosing your personal information
We do not sell, trade, or rent your personal information to others. We may share generic aggregated demographic information not linked to any personal information regarding you with our business partners and suppliers. These businesses provide services or products to Smart energy solutions and may need access to the personal information we hold in order to enable them to perform those services. We may use third party service providers to help us operate our business and the website or administer activities on our behalf, such as sending out newsletters or surveys. When visiting www.smartenergysolutions.com.au website, third parties may place cookies on your browser for targeted advertising purposes. To opt out of targeted advertising, some available third-party opt-out tools include: the Digital Advertising Alliance, the Network Advertising Initiative. On ads served to you, click the logo of the provider (eg: AdChoices) positioned with the ad to learn more about interest-based advertising, who served the ad, and manage your ad options. You can also opt out of seeing personalized ads using the NAI opt out tool here.
Application
This Privacy Policy applies to all personal information submitted by customers of SMART ENERGY SOLUTIONS on the SMART ENERGY SOLUTIONS website or entered into the SMART ENERGY SOLUTIONS App via a mobile/tablet device.
Personal information
All customers need to submit certain personal information such as their email address, name, address, telephone number, industry and certain company information on website or software used by SMART ENERGY SOLUTIONS for installation or sales.
Use of information and data
The personal information that customers provide will only be used in connection with the services offered by SMART ENERGY SOLUTIONS, to communicate with customers in relation to the services or to co-operate with any government, industry or regulatory authorities.
Consent
By accessing the SMART ENERGY SOLUTIONS website or mobile software, all customers consent to the collection, use, disclosure, storage and processing of their information in accordance with this Privacy Policy.
Disclosure of information
SMART ENERGY SOLUTIONS will not disclose any customer’s personal information to any third party.
Access to and updates of information
Customers may request at any time to see the personal information that SMART ENERGY SOLUTIONS holds on its behalf or to correct or update any personal information. Please email SMART ENERGY SOLUTIONS at info@SmartEnergySolutions.com.au
Communication
SMART ENERGY SOLUTIONS sends promotional information, product information, newsletters and notifications to customers via email or phone. Where appropriate e-mail or in platform communication will contain instructions describing how you can opt to be removed from the mailing list.
Storage of information
SMART ENERGY SOLUTIONS will securely store customer’s personal information either in Australia or any other country that SMART ENERGY SOLUTIONS may select from time to time to provide its services.
Retention
SMART ENERGY SOLUTIONS may hold a customer’s personal information both before and after the cancellation of each customer’s account, but only for as long as SMART ENERGY SOLUTIONS is lawfully entitled to do so.
Changes to Privacy Policy
SMART ENERGY SOLUTIONS may amend or update this Privacy Policy from time to time, with or without notice to customers of SMART ENERGY SOLUTIONS. All customers agree to be bound by the Privacy Policy that is in effect at the time they access the SMART ENERGY SOLUTIONS website.
Terms of use
Use of the SMART ENERGY SOLUTIONS website and software is subject to SMART ENERGY SOLUTIONS Terms of Use and this Privacy Policy should be read in conjunction with this.